Privacy

Who we are

Okota Pay is based in Nairobi, Kenya. Questions about this notice go to [email protected], +2547110000888, or the contact page.

What this website collects

The reservation form asks for:

• the tag you want
• your first name and surname, as printed on your national ID
• your national ID number
• your email address and mobile number
• for a business account: the business name, category, and an optional area
• your confirmation that these details are yours

The contact form asks for your name, email, an optional phone number, and a message. When you send it, we store that note so we can reply. You can also email [email protected] directly.

Where it stays

While you fill the form, a draft stays in this browser tab so a refresh does not wipe it. Closing the tab removes that draft. When you confirm, we check your name and ID number against the national identity record. If they do not match, we do not keep the reservation. If they match, we text a code to your phone and email a code to your inbox. The account opens only after both codes are confirmed. Checking a tag sends only that tag to our reservation service. The page shows whether it is free and a few unused alternatives. It does not show who holds a taken tag.

A contact message is kept until we have replied, or until you ask us to delete it. We keep a reservation, and the account it opens, until you ask us to delete it or we no longer need it to hold the tag. Email [email protected] to ask for a copy or deletion.

What we do not do

We do not sell details from this website or run advertising pixels. A verified reservation opens an account that can receive payments. Withdrawals stay closed until a later review.

Contact

Email [email protected], call +2547110000888, or use the contact page. The terms explain what using this website means before the service opens.